Operations Support Specialist

3 weeks ago

Pasco, Washington, United States Lamb Weston Full time
About the Role

Lamb Weston is seeking an experienced Operations Support Specialist to join our team. As an Operations Support Specialist, you will provide administrative and specialized support to all plant operations, including Human Resources, Production, Payroll, Finance, Engineering, Maintenance, Safety, Quality, and Agriculture Services.

Key Responsibilities
  • Provide professional, positive customer service for all external visitors and employees
  • Answer incoming telephone calls and assist caller or forward to appropriate personnel
  • Welcome on-site visitors, determine reason for visit, announce visitors to appropriate personnel
  • Responsible for checking in Visitors/Vendors and ensuring they sign in properly
  • Monitor visitor access and Visitor Logs
  • Perform time card reconciliations
  • Monitor On-premise Reports during shift
  • Monitor HR daily log and Coverage Book to ensure all departments are staffed based on needs
  • Approve/deny employee vacation requests as needed
  • Monitor time keeping systems to ensure employees arrive on-time; Enter attendance comments as necessary
  • Monitor Time & Attendance
  • Enter payroll adjustments as needed
  • Document/log all employee call-ins and check Voice Mail throughout the shift
  • Assist with new hire orientation
  • Assist employees at self-service kiosk as needed
  • Create, maintain, and update company security badges for employees and contractors using the AMAG system
  • Perform other clerical duties as needed such as filing, copying, and faxing
Requirements
  • Minimum of 2 years in administrative work or any equivalent combination of education, or training and experience that demonstrates the ability to perform the duties of the position
  • Human Resource knowledge and experience preferred
  • Experience with Kronos and payroll systems preferred
  • Solid computer skills including MS-Windows, Word, Excel, and web-based applications
  • Ability to maintain Confidentiality required
  • Ability to communicate clearly, effectively, and professionally on the phone, face-to-face, and via company email required
  • Establish and maintain positive working relationships with employees and supervisors
  • Adapt to changes in schedules, work environment, and unexpected events
  • Ability to Multitask
  • Excellent interpersonal skills
  • Excellent problem solving skills
  • Excellent organizational skills
  • Ability to work with minimal supervision
  • Bilingual (Spanish/English) fluency is a plus

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