Telecommunications Systems Specialist

4 weeks ago


Elkton, Maryland, United States Insight Global Full time
Job Title: Telecom Analyst

This role is part of a team of 7 professionals who provide support for maintaining or upgrading existing Telecommunications systems, including PBX, Voice Mail, Contact Center, IVR, Cable Plant, and wireless IP phones. The successful candidate will work closely with the Field Staff, providing technical guidance and support for the Nurse Call backend systems. This is an onsite position based in Elkton, MD, with flexibility to work from home and occasional on-site visits.

Key Responsibilities:
  1. Recommend solutions to resolve complex Telecommunications service requests.
  2. Analyze system traffic reports, including operator statistics, voice mail, ACD, trunk, and PBX load balance, and make necessary modifications.
  3. Coordinate the installation of Telecommunications Systems for CCHS at all satellite locations.
  4. Investigate and resolve escalated telecommunications system repair requests with external vendors or internal staff.
  5. Conduct site surveys for new projects to estimate equipment required and labor time.
  6. Oversee the maintenance of all CCHS Telecommunications and Ancillary Systems via established industry guidelines.
  7. Participate in construction and renovation projects involving multi-disciplinary teams.
  8. Perform analysis of Voice Messaging Systems, including a monthly report on traffic and effective utilization.
  9. Oversee the weekly work efforts of the contracted vendor technical staff.
  10. Maintain the Nurse Call servers and application backend.

At Insight Global, we are committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Requirements:

  • At least 3 years of experience with PBX Phone Systems.
  • Live within 45 minutes of Elkton, MD.
  • Experience with Voice Messaging systems.


  • Elkton, Maryland, United States Insight Global Full time

    Telecommunications Systems SpecialistThis role involves providing support to maintain or upgrade existing Telecommunications systems, including PBX, Voice Mail, Contact Center, IVR, Cable Plant, and wireless IP phones. The ideal candidate will have at least 3 years of experience with PBX Phone Systems and live within 45 minutes of Elkton, MD.Key...


  • Elkton, Maryland, United States Insight Global Full time

    Job DescriptionThis role is part of a team of 7 professionals who provide support and maintenance for existing Telecommunications systems, including PBX, Voice Mail, Contact Center, IVR, Cable Plant, and wireless IP phones. The successful candidate will work closely with the Field Staff to provide technical guidance and support for the Nurse Call backend...


  • Elkton, Maryland, United States AUI Power Full time

    Job OverviewAUI Power is a leading utility industry contractor with a reputation for fostering a safe, welcoming, and team-oriented work environment. We promote employee innovation and empowerment, and our employees are dependable, passionate, dedicated, and inspired.Key Responsibilities:Install, maintain, and repair electrical systems to ensure optimal...

  • Accounting Specialist

    3 weeks ago


    Elkton, Maryland, United States Helm Incorporated Full time

    Accounting Specialist Job DescriptionWe are seeking an experienced Accounting Specialist to join our team at Helm Incorporated. As an Accounting Specialist, you will be responsible for preparing and recording financial transactions, maintaining accurate financial records, and ensuring compliance with accounting principles and regulations.Key...


  • Elkton, Maryland, United States Terumo Medical Corporation Full time

    Job SummaryThis Document Control Specialist position is responsible for maintaining control of all quality documentation in a regulated medical device company. The ideal candidate will have experience in document control and be able to work independently with minimal supervision.The Document Control Specialist will be responsible for organizing, maintaining,...


  • Elkton, Maryland, United States ManpowerGroup Full time

    Quality Assurance SpecialistWe are seeking a Quality Assurance Specialist to join our team at ManpowerGroup. As a Quality Assurance Specialist, you will be responsible for ensuring that our medical devices meet or exceed customer expectations and requirements.Key Responsibilities:Support production and project activities to drive continuous...

  • Nurse Specialist

    2 months ago


    Elkton, Maryland, United States ChristianaCare Full time

    Job SummaryChristianaCare is seeking a skilled Nurse Specialist to join our Float Pool team at Union Hospital in Elkton, Maryland.About the RoleAs a Nurse Specialist, you will work in various units, providing high-quality patient care and developing valuable skills.You will be responsible for collaborating with our clinical team to deliver exceptional...


  • Elkton, Maryland, United States ProAutomated Inc. Full time

    Job OverviewProAutomated Inc. is seeking a skilled Automation Specialist to join our team. As a Field Service Professional, you will travel to various locations, tackling hands-on projects and ensuring systems are installed accurately.Key Responsibilities:Travel to diverse locations and tackle hands-on projects, from programming to troubleshooting...

  • Nurse Care Specialist

    2 weeks ago


    Elkton, Maryland, United States ChristianaCare Full time

    Make a Difference in Patient CareChristianaCare, a leading healthcare provider, is seeking a skilled Registered Nurse to join our team. As a Nurse Care Specialist, you will work in our Clinical Decision Unit, providing exceptional care to patients requiring observation.Key Responsibilities:Provide safe and effective nursing care to patients using the nursing...


  • Elkton, Maryland, United States Christiana Care Full time

    ChristianaCare is seeking a highly skilled Wound Care Specialist to join our team. As a Registered Nurse with expertise in wound management, you will serve as a clinical resource for patients with select disorders of the gastrointestinal, genitourinary, and integumentary systems.Key Responsibilities:Consult with patients and families to develop...


  • Elkton, Maryland, United States W. L. Gore & Associates Full time

    About the Role:We are seeking an experienced Electrical Maintenance Specialist to join our team at W. L. Gore & Associates. This individual will be responsible for providing electrical maintenance support for our manufacturing operations, ensuring the safe and efficient operation of production equipment. The ideal candidate will have a strong background in...


  • Elkton, Maryland, United States Healthcare Recruitment Counselors Full time

    Pain Management Specialist OpportunityWe are seeking a motivated Physician Assistant or Nurse Practitioner to join our team at our busy office in Elkton and Bel Air, MD. As a Pain Management Specialist, you will be responsible for evaluating, diagnosing, and managing patient's pain issues in accordance with the standard of care. Our team is dedicated to...


  • Elkton, Maryland, United States Illinois Tool Works Full time

    At Illinois Tool Works, we're seeking a highly motivated Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation of Instron's products.Our systems are trusted by 95% of the world's...

  • Nurse Specialist

    1 week ago


    Elkton, Maryland, United States Christiana Care Full time

    ChristianaCare is seeking a skilled Nurse Specialist to join their team in providing exceptional patient care. Job Description & Requirements Specialty: Med Surg Discipline: RN Duration: Ongoing Employment Type: Staff Are you interested in making a difference in various units? This is your chance to sharpen and grow your skills while getting to know our...


  • Elkton, Maryland, United States HEALTHCARE RECRUITMENT COUNSELORS Full time

    Pain Management OpportunitiesWe are seeking a motivated Physician Assistant or Nurse Practitioner to join our team at our busy office in Elkton, MD. As a pain management specialist, you will be responsible for evaluating, diagnosing, and managing patient pain issues in accordance with the standard of care.About Our TeamWe are a multispecialty team comprised...


  • Elkton, Maryland, United States Redbock - an NES Fircroft company Full time

    Job Summary:The Senior Quality Assurance Specialist will provide engineering support in post-market surveillance, with a focus on complaint investigations, product evaluations, root cause and complaint trend analysis. This role is responsible for planning and coordinating daily complaint engineering activities and managing the complaint engineers' time...


  • Elkton, Maryland, United States TechForcePros Full time

    Job Title: Senior MSP Contingent Workforce Program ManagerJob Summary:We are seeking a highly experienced Senior MSP Contingent Workforce Program Manager to join our team at TechForcePros. The successful candidate will possess deep expertise in contingent workforce management, rate card development, compliance, governance, and cost control.Key...


  • Elkton, Maryland, United States Helm Incorporated Full time

    Accounting Specialist Opportunity at Helm IncorporatedWe are seeking a detail-oriented and analytical Accounting Specialist to join our team at Helm Incorporated. As an entry-level role, this position offers a wide range of responsibilities and opportunities for growth and development.Key Responsibilities:Prepare and record standard monthly journal entries...

  • Nurse Specialist

    2 weeks ago


    Elkton, Maryland, United States ChristianaCare Full time

    Transform Your Nursing CareerWe are seeking a dedicated Registered Nurse to join our team at Union Hospital in Elkton, Maryland, as part of Christiana Care Health System. This is an exciting opportunity to work in the Medical Specialty unit, providing exceptional patient care and collaborating with a talented team of healthcare professionals.About the...

  • Nurse Specialist

    4 weeks ago


    Elkton, Maryland, United States Christiana Care Full time

    Join Our Team as a Registered Nurse in the Float PoolWe are seeking a dedicated and compassionate Registered Nurse to join our Float Pool team at Union Hospital in Elkton, Maryland, part of Christiana Care Health System. As a Registered Nurse in this role, you will have the opportunity to work in various units, sharpen your skills, and get to know our...