Senior MSP Contingent Workforce Program Manager

7 days ago


Elkton, Maryland, United States TechForcePros Full time
Job Title: Senior MSP Contingent Workforce Program Manager

Job Summary:

We are seeking a highly experienced Senior MSP Contingent Workforce Program Manager to join our team at TechForcePros. The successful candidate will possess deep expertise in contingent workforce management, rate card development, compliance, governance, and cost control.

Key Responsibilities:
  1. Contingent Workforce Strategy Development & Implementation
  2. Rate Card Development & Management
  3. Supplier & Vendor Management
  4. Cost Savings & Spend Control
  5. Compliance & Governance
  6. Program Uplift & Continuous Improvement
  7. Stakeholder & Hiring Manager Collaboration
  8. Technology & Systems Optimization
Key Qualifications:
  • Education: Bachelor's degree in Human Resources, Business Administration, Supply Chain Management, or a related field.
  • Experience: Minimum of 10 years of experience in contingent workforce program management, with at least 5 years in an MSP model within a large, complex organization.
  • Rate Card Development: Proven expertise in developing, negotiating, and maintaining rate cards, including a thorough understanding of labor categories, benchmarking, and cost optimization strategies.
  • Supplier Management: Strong experience in managing supplier relationships, negotiating contracts, conducting performance reviews, and ensuring supplier compliance with SLAs.
  • Compliance & Governance: Deep knowledge of labor regulations, compliance, and governance protocols related to contingent workforce management. Experience in implementing compliance frameworks and conducting audits.
  • Cost Control: Demonstrated success in developing cost-saving strategies, reducing rogue spend, and implementing financial controls in contingent workforce programs.
  • Change Management: Experience in uplifting existing contingent workforce programs, including implementing new processes, driving change management initiatives, and managing stakeholder engagement.
  • Technical Proficiency: Strong understanding of VMS technologies (e.g., SAP Fieldglass, Beeline, Coupa), HRIS, and other relevant contingent workforce management tools. Advanced Excel and data analysis skills are a plus.
  • Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and make strategic recommendations for program improvement.
  • Communication & Collaboration: Exceptional communication skills, both written and verbal, with the ability to influence and build strong relationships with stakeholders at all levels. Ability to effectively manage conflicts and escalations.
  • Leadership: Demonstrated leadership capabilities, including managing cross-functional teams, mentoring junior staff, and fostering a culture of collaboration, continuous improvement, and accountability.
Why Join Our Team?
  • Innovative Environment: Join a leading technology company in the telecommunications space that fosters innovation and creativity.
  • Career Growth: Be part of a rapidly growing organization with significant opportunities for career development and advancement.
  • Impactful Role: Play a pivotal role in shaping the contingent workforce strategy and driving cost efficiencies, directly contributing to the company's success.
  • Collaborative Culture: Work in a supportive, diverse, and collaborative culture that values talent, teamwork, and professional growth.


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