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Anthropologie Sales Associate

1 month ago

Westlake, Ohio, United States Anthropologie Full time
Role Summary

A Sales Associate at Anthropologie contributes to driving sales through providing a genuine and unique experience to each customer. This role requires a strong focus on customer service, teamwork, and visual merchandising.

Key ResponsibilitiesCustomer Experience
  • Engage with customers in a personalized way, making them feel welcome, heard, and valued.
  • Support a selling environment on the sales floor by connecting with multiple customers and sharing product suggestions.
  • Utilize technology to provide a frictionless customer experience, including transactions, size and color searches, and order placement for unavailable items.
Teamwork + Communication
  • Build productive relationships with peers, seeking support when needed and offering assistance to others.
  • Participate in product knowledge sharing, current trends, and personal styling priorities to inspire customers.
  • Contribute to a positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
  • Provide insights on customer and employee experiences, communicating feedback to Store Leadership.
Visual + Business Operations
  • Understand the impact of service and selling on every shift to drive store business.
  • Support the shipment process, gaining awareness of new products and restocks, and contributing to omni order fulfillment processes while maintaining stock levels.
  • Maintain Anthropologie's visual and operational standards, focusing on the customer experience and staying current on merchandising updates.
Requirements
  • Anthropologie brand enthusiasm.
  • Experience in customer service.
  • Ability to work flexible hours, including nights, weekends, and holidays.
Perks

URBN offers comprehensive Perks & Benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more. For additional information, visit here.

Starting pay is USD $13.25/Hr. Please note that if a full-time role is eligible for the Sales Bonus Program, total compensation may be higher.

Anthropologie is an equal opportunity employer, committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal employment opportunities without regard to race, color, sex, religion, creed, age, physical or mental disability, national origin, or any other protected characteristic.