Licensed P&C Insurance Agent Role

2 days ago


Wichita, Kansas, United States MCI Military Recruitment Full time
Job Description:
MCI Military Recruitment is looking for a Customer Service Representative - Insurance to join our team. As a Licensed P&C Insurance Agent, you will be responsible for providing exceptional customer service and sales support to clients across the country.

Key Responsibilities:
- Handle inbound and outbound contacts in a courteous and timely manner
- Escalate problems or inquiries as needed
- Utilize proper procedures and documented knowledge articles to achieve first contact resolution and aid in policyholder retention
- Leverage opportunities to expand customer interactions to learn more about customers' current and future needs

Requirements:
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Highly reliable with the ability to maintain regular attendance and punctuality
- Ability to evaluate, troubleshoot, and follow up on customer issues

Salary:
$50,000 - $70,000 per year

About Us:
MCI Military Recruitment is a leading provider of customer service solutions. We pride ourselves on delivering exceptional experiences and driving optimal performance for our clients.

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