Shift Manager

4 weeks ago


Lafayette, Indiana, United States Java House Full time
Job Overview

Java House is seeking a skilled Shift Manager to lead our team of baristas and provide an exceptional customer experience. As a Shift Manager, you will be responsible for managing the daily operations of the coffee shop, including supervising staff, maintaining high standards of quality and service, and ensuring a positive and productive work environment.

Key Responsibilities
  • Supervise and train baristas to ensure excellent customer service and high-quality products
  • Manage cash handling and inventory, including ordering and stocking supplies
  • Maintain a clean and organized store environment, including equipment and facilities
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Collaborate with other Shift Managers to ensure seamless store operations
Requirements
  • 1-2 years of experience in a customer-facing role, preferably in a coffee shop or retail environment
  • Excellent communication and leadership skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Knowledge of coffee preparation and quality control
  • Basic math skills and accuracy with cash handling
What We Offer
  • A competitive hourly rate and opportunities for advancement
  • Free coffee and discounts on food and merchandise
  • A fun and dynamic work environment with a passionate team
  • Ongoing training and development opportunities

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