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Retail Sales Consultant

2 months ago

Schaumburg, Illinois, United States Tailored Brands Inc Full time

Job Title: Retail Sales Consultant

Job Summary: We are seeking a highly motivated and customer-focused Retail Sales Consultant to join our team at Tailored Brands Inc. As a Retail Sales Consultant, you will be responsible for delivering an exceptional customer experience, driving sales growth, and contributing to a positive and inclusive work environment.

Key Responsibilities:

  • Consistently demonstrate benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals, as trained by management and as described in corporate training materials.
  • Continuously encourage and participate in team selling, building relationships with customers, and providing personalized recommendations to drive sales growth.
  • Participate in monitoring and positively impact the achievement of store sales volume and metrics goals, meeting and maintaining personal volume goals while maintaining an above-average quality of sale.
  • Assist in receiving shipments, putting away new merchandise, maintaining a clean, neat, sized, and organized store based on merchandising to sell standards.
  • Assist with visually merchandising the store, including complying with brand standards with regard to all visual merchandising tasks.
  • Help monitor the security of all Company property, reporting or documenting damaged or missing product.
  • Assist in conducting merchandise stock counts as requested by your store management team, reporting any discrepancies to the manager on duty.
  • Effectively participate as a member of a store team, where employees are held accountable for not only individual performance but also for interacting with the greater store team in a manner that supports the achievement of established team goals.
  • Maintain a workplace free of harassment and discrimination by strictly adhering to the Company's Anti-Discrimination and Harassment policies and promptly reporting to your Regional Manager, Zone Vice President, and the Human Resources Department any concerns that may arise under those policies.

Physical and Mental Requirements:

  • Bend down and squat to locate and pick up merchandise located at ground level and to assist customers put on shoes; bend down and crouch to mark pants for alterations.
  • Climb a ladder to reach merchandise and or supplies located above shoulder level.
  • Lift arms and reach over the head to hang or take merchandise off racks or place on customer.
  • Operate a computer and cash register, including manual tasks such as reaching across the counter to exchange monies with customer, grasping, pulling, pushing, and folding merchandise to wrap customer purchases.
  • Stand and walk for the majority of work shift, sometimes as long as twelve hours per day, five or sometimes six days per week.
  • Frequent (at least 2/3 of the work day) bending and twisting at neck and waist, crouching and squatting, reaching above and below shoulder height, grasping, pulling, pushing, and fine manipulation with both hands, lifting up to 50 lbs.
  • See and distinguish between fabric patterns and colors.

Our Company Culture: We celebrate diversity and provide equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.