Field Service Technician

3 weeks ago


Milwaukee, Wisconsin, United States 3SI + Wren Full time
Job Overview

3SI + Wren is seeking a skilled Field Service Representative to join our team in the Milwaukee, WI area. This role will be responsible for installing, maintaining, and servicing our security solutions in financial branches, retail stores, and ATM cash machines.

The ideal candidate will have strong time management skills, customer service skills, and the ability to effectively manage inventory. A minimum of 2 years of experience in a field service role is required, along with an associate degree in Electronics or a related field.

The Field Service Representative will be responsible for interacting with 3SI customers, including bank and retail personnel, and providing support to internal Sales and Customer Operations teams. The role will also involve managing the territory's customer base and providing training to ensure the highest levels of customer confidence and satisfaction.

Key Responsibilities:

  • Install, maintain, and service security solutions in financial branches, retail stores, and ATM cash machines
  • Interact with 3SI customers, including bank and retail personnel
  • Provide support to internal Sales and Customer Operations teams
  • Manage the territory's customer base and provide training
  • Efficiently manage time, territory, and inventory

Requirements:

  • Associate degree in Electronics or a related field
  • Minimum of 2 years of experience in a field service role
  • Valid driver's license and driving record that satisfies 3SI's safety requirements
  • Pre-employment background check and drug screening


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