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Employment Program Representative

2 months ago

Los Angeles, California, United States Employment Development Department Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as an Employment Program Representative. In this role, you will play a critical part in promoting the Employment Development Department (EDD) and Workforce Services (WS) programs and services to job seekers and employers.

Key Responsibilities
  • Provide employment services to job seekers and employers, including self-service, facilitated self-help, and staff-assisted services.
  • Promote EDD and WS programs and services through various delivery methods.
  • Work cooperatively with local partners in the America's Job Center of California to achieve program goals.
  • Assist customers with their employment needs, providing guidance and support as needed.
  • Travel to and work in other offices, with some telework available.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A 401(k) and 457(b) plan with employer match.
  • Generous paid time off and holidays.
How to Apply

To be considered for this exciting opportunity, please submit your application through your CalCareer Account. We look forward to reviewing your application