Retail Customer Care Expert

5 days ago


Englewood, Colorado, United States Style Crest Enterprises Inc Full time
Job Description: We are seeking a highly motivated and experienced E-Commerce Customer Service Representative to join our team at Style Crest Enterprises Inc. As an E-Commerce Customer Service Representative, you will be responsible for delivering exceptional customer service to our online customers, resolving order-related issues, and providing feedback to improve our services. You will work closely with internal teams to ensure timely fulfillment of orders and collaborate with external teams to resolve complex customer issues.

About the Role:
* Deliver exceptional customer service to online customers
* Resolve order-related issues (returns, refunds, damaged shipments, etc.)
* Collaborate with internal and external teams to ensure timely fulfillment of orders

Requirements:
* Previous e-commerce customer service experience
* Excellent communication and problem-solving skills
* Ability to work effectively in a team setting
* Strong knowledge of Microsoft Office applications
* Strong aptitude for learning new software systems

This role offers a competitive salary range of $40,000 - $50,000 per year, depending on experience.

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