Emergency Response Specialist
3 weeks ago
The Town of Summerville is seeking a skilled E911 Dispatcher to join our team. As a key member of our Public Safety Department, you will be responsible for receiving and processing emergency calls, dispatching responders, and providing critical support to the community.
About the Role
This is a challenging yet rewarding role that requires strong communication skills, attention to detail, and the ability to work well under pressure. You will be the first point of contact for emergency callers, so it's essential that you are calm, professional, and able to think on your feet.
Key Responsibilities
* Receive and process emergency calls, prioritizing responses based on urgency and location
* Dispatch responders, including police, fire, and ambulance services
* Provide critical information to responders, including caller details and scene descriptions
* Maintain accurate records of all calls, including incident reports and dispatcher logs
* Collaborate with other public safety agencies, including law enforcement and emergency medical services
Requirements
To be successful in this role, you will need:
* A high school diploma or equivalent
* Strong computer skills, including proficiency in Microsoft Office and Windows
* Excellent communication and interpersonal skills
* Ability to work well under pressure and make quick decisions in emergency situations
* Physical stamina to sit for long periods and wear a headset
What We Offer
We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, dental insurance, life insurance, and retirement plans. If you are a motivated and dedicated individual who is passionate about public safety, we encourage you to apply.
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