Insurance Industry Professional

5 days ago


Jacksonville, Florida, United States Kathy Scott - State Farm Agent Full time
About the Role

As a Customer Relations Representative at Kathy Scott - State Farm Agent, you will be responsible for building and maintaining strong relationships with our clients, providing top-notch service and support to ensure their needs are met and exceeded.

Estimated Salary

The estimated salary for this position is $50,000 - $65,000 per year, based on industry standards and local market conditions.

Responsibilities and Expectations
  • Foster a culture of excellent customer service, responding promptly and professionally to all inquiries and concerns.
  • Collaborate with other departments to ensure seamless communication and coordination, resulting in enhanced customer satisfaction and loyalty.
  • Develop and implement effective customer retention strategies, analyzing data and feedback to inform decisions and drive business growth.
Essential Skills and Qualifications
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
  • Proven problem-solving and conflict resolution skills, with a focus on finding mutually beneficial solutions.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

We invite applications from motivated and customer-focused individuals who are passionate about delivering exceptional service and driving business success.



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