Case Management Supervisor

4 weeks ago


New Orleans, Louisiana, United States Ochsner Health Full time
Job Summary

We are seeking a skilled Case Management Supervisor to join our team at Ochsner Health. As a Case Management Supervisor, you will be responsible for overseeing the provision of services, demonstrating commitment to the agency's mission, training new staff, ensuring team cohesion, and reviewing staff documentation.

Key Responsibilities
  • Supervise case managers and social workers responsible for patient care coordination, utilization review, intake and discharge planning.
  • Utilize financial and performance management information to align staff with organizational goals.
  • Serve as contact and resolution provider in customer service matters.
  • Provide oversight of the department's onboarding and annual staff performance evaluations.
  • Adapt behavior to the specific patient population, including respect for privacy and communication style.

Requirements
  • Bachelor's degree in nursing or other healthcare discipline.
  • 3 years of utilization and/or case management experience with a registered nurse license.
  • Leadership skills and ability to foster an environment of teamwork, professionalism, customer satisfaction, high performance, and mutual respect.

Preferred Qualifications
  • Master's degree in Nursing (MSN) or Licensed Certified Social Worker (LCSW).
  • 3 years of supervisor or leadership experience in a hospital environment.

What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply

Please submit your application, including your resume and cover letter, to our careers website. We are an equal opportunity employer and welcome applications from diverse candidates.


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