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Financial Aid Advisor

2 months ago


Kenosha, Wisconsin, United States Carthage College Full time
Position Overview

Under the supervision of the Director of Student Financial Services, the Financial Aid Advisor plays a crucial role in delivering financial assistance guidance and support to students and their families. This position also encompasses administrative responsibilities that are essential for the smooth functioning of the Office of Student Financial Services.

Key Responsibilities:

  • Deliver outstanding customer service in all interactions.
  • Offer expert advice and support to students and their families regarding financial aid options.
  • Manage and oversee the processing of alternative and personal loans.
  • Facilitate the return of Title IV funding as required.
  • Assist with FAFSA verification processes.
  • Oversee the Parent PLUS loan procedures, including support for families, awarding, and reconciliation tasks.
  • Coordinate the Federal Direct Loan process effectively.
  • Stay informed about changes in financial aid policies and ensure compliance through regular monitoring and auditing of student files.
  • Uphold FERPA compliance standards.
  • Perform additional tasks as assigned by supervisors.

Qualifications:

  • A Bachelor’s Degree along with relevant experience and specialized training.
  • 1 to 3 years of experience in financial aid, higher education, or related sectors is preferred.
  • Specific skills will be developed through on-the-job training.

About Carthage College:

Carthage College, located along the scenic shores of Lake Michigan, combines rich liberal arts traditions with sought-after degree programs and transformative educational experiences. Our picturesque campus, an 80-acre arboretum with breathtaking lake views, serves a diverse community of approximately 2,600 undergraduate and 200 graduate students. Established in 1847, Carthage is recognized as a Best Midwestern College by The Princeton Review and a Most Innovative School by U.S. News & World Report. Every member of the Carthage community contributes to the success of our students, fostering an environment where all can reach their full potential. Carthage College is an equal opportunity employer committed to creating a culturally diverse workplace and encourages applications from individuals of all backgrounds.


This position is subject to a background screening.

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