Senior IT Systems Administrator and Helpdesk Specialist

3 weeks ago


San Diego, California, United States ORIC Pharmaceuticals Inc Full time
Job Summary

ORIC Pharmaceuticals, Inc. is seeking a highly skilled IT Systems Administrator and Helpdesk Specialist to oversee our Systems and helpdesk operations within the biotech sector.

Key Responsibilities:
  • Assist with routine maintenances and updates of IT systems.
  • Support the implementation of new IT solutions and upgrades.
  • Provide first-level support to end-users for hardware, software, and network issues.
  • Troubleshoot and resolve technical problems in a timely manner.
  • Escalate complex issues to higher-level support when necessary.
  • Develop and implement helpdesk policies and procedures to ensure high-quality service.
  • Monitor helpdesk performance metrics and implement improvements as needed.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 5 years of experience in IT management, preferably in the biotech industry.
  • Strong knowledge of IT Systems, including servers, networks, and storage systems.
  • Experience with cloud services and virtualization technologies.
  • Strong problem-solving and communication skills.
  • Knowledge of industry regulations and standards (e.g., HIPAA, GDPR).
Preferred Qualifications:
  • Experience with biotech-specific software and systems.
  • O365 Azure, Outlook, SharePoint, OneDrive, InTune, Adobe Pro, Freshservices.

The anticipated salary range for candidates who will work in our San Diego location is between $90,000- $140,000. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc.

ORIC Pharmaceuticals, Inc. is an equal opportunity employer. ORIC does not discriminate based on race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status, or any other legally protected characteristic.



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