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Service Attendant

2 months ago


Hilo, Hawaii, United States AccorHotel Full time
About the Role

We are seeking a highly skilled and enthusiastic Service Attendant to join our team at Fairmont Orchid. As a Service Attendant, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience at our luxury resort.

Key Responsibilities
  • Provide warm and personalized service to guests, ensuring their needs are met and exceeded.
  • Maintain a clean and organized workspace, adhering to high standards of cleanliness and hygiene.
  • Assist servers with clearing courses, serving water, bread, and coffee, and greeting guests by name.
  • Perform opening and closing side duties, setting tables according to standards and procedures.
  • Collaborate with other Food and Beverage outlets during peak times or as required.
Requirements
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • Good reading, writing, and oral proficiency in English language.
  • Ability to work cohesively and collaboratively as part of a team.
  • Detailed and service-oriented with an eye for detail.
What We Offer

As a Service Attendant at Fairmont Orchid, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Access to our employee dining facility and discounts at hotel restaurants and retail items.
  • Complimentary meals and travel opportunities.
About Us

Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations around the world. We are committed to providing exceptional service and creating unforgettable experiences for our guests. As a member of our team, you will have the opportunity to work with a diverse group of individuals, learn new skills, and contribute to our mission of delivering outstanding hospitality.