Enterprise Account Manager for Local Government in Pacific Northwest

6 days ago

Washington, United States Salesforce Full time

Role Overview

Salesforce is seeking an Enterprise Account Executive to specialize in selling into Local Government agencies across the Pacific Northwest region. This individual will play a critical role in establishing and nurturing strong relationships with these organizations.

About the Role

The successful candidate will have 7-10+ years of quota carrying software or technology sales and account management experience, focused on selling to Local Government in the Pacific NW region including WA, OR, ID, and AK. They will work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.).

Key Responsibilities

  • Cultivate and maintain enduring relationships with Local Gov clients within the Pacific NW region.
  • Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
  • Provide regular progress updates to management regarding client accounts.
  • Monitor and report on key performance metrics, including client retention and revenue growth.
  • Maintain a high level of client satisfaction by consistently exceeding expectations.
  • Work collaboratively with internal teams to devise solutions for complex challenges.
  • Address and resolve client issues in a timely and efficient manner.
  • Keep clients informed about new product features, updates, and enhancements relevant to their needs.
  • Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
  • Collaborate closely with clients to formulate customized account strategies.
  • Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
  • Stay informed about industry trends, government regulations, and competitive offerings.
  • Develop an in-depth understanding of Salesforce products and solutions.
  • Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
  • Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.

Salary and Benefits

The base salary for this position is estimated to be between $143,650 to $192,200 per year, depending on location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at https://www.salesforcebenefits.com.

About Us

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce welcomes all.

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