Guest Experience Champion

6 days ago


Atlanta, Georgia, United States Hard Rock Cafe Full time
Job Title: Guest Experience Champion

About Us: Hard Rock International is a leading hospitality company with a presence in over 70 countries. Our mission is to deliver exceptional guest experiences and create unforgettable memories.

Salary: $12-$15 per hour, depending on experience and location.

About the Job: As a Guest Experience Champion at Hard Rock Cafe, you will be responsible for creating memorable experiences for our guests. Your role will involve greeting and seating guests, answering questions, and maintaining a clean and organized waiting area. You will also be responsible for directing guests to areas and restrooms, providing security for co-workers and guests, and assisting servers and bussers as needed. In addition, you will perform opening, closing, and side duties, such as cleaning glass, polishing brass, and sweeping/vacuuming the floor. Your goal will be to ensure the complete satisfaction of each and every guest.

Key Responsibilities:
  • Greet and seat guests
  • Answer questions and provide information
  • Maintain a clean and organized waiting area
  • Direct guests to areas and restrooms
  • Provide security for co-workers and guests
  • Assist servers and bussers
  • Perform opening, closing, and side duties

Requirements:
  • High School diploma or GED
  • Ability to remain calm in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Physical stamina to stand for long periods and move throughout the cafe

Career Opportunities at Hard Rock Cafe: We offer a dynamic and fast-paced work environment, with opportunities for career growth and development. If you are passionate about delivering exceptional guest experiences and creating unforgettable memories, we encourage you to apply.

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