Parking and Guest Services Team Lead

3 days ago


Atlanta, Georgia, United States Evolution Parking & Guest Services Full time
Job Overview

Evolving the Future of Valet Parking and Guest Services.

About Evolution Parking & Guest Services

We are America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide.

Our focus on hotel industry service affords our clients a sophisticated guest service platform without distractions from other verticals.

Join Our Team as Assistant Guest Services Manager

Assist the Guest Services Manager in overseeing and coordinating all activities related to valet operations. Provide exceptional customer service, ensuring each guest receives outstanding service by providing a friendly environment.

  • Main Responsibilities:
  • Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
  • Coordinate all activities related to valet operation with the Guest Services Manager.
  • Recommend measures to improve performance, guest satisfaction and increase efficiency.
  • Perform Evolution and Forbes Standards training as required.
  • Participate in daily huddles to ensure quality assurance and management visibility.

Requirements:

  • Associates Degree or equivalent, high school diploma or GED required.
  • Understanding of general business practices including accounting, human resources, and customer service.
  • Experience in valet parking, valid US Drivers License, 2+ years in a management position, and experience with HRIS platforms, such as ADP.

Salary Range:$45,000 - $55,000 USD per year

Benefits Package
  • Health, Dental, and Vision Insurance
  • 401K with company match
  • Employee Discounts with selected retailers
  • Paid Time Off and Company Paid Holidays
What We Offer

An applicant assessment and background check may be part of your hiring process.

We are proud to be an Equal Opportunity Employer with opportunities for advancement.



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