Landscaping Account Manager

4 weeks ago


Greenfield, United States HR Collaboration Group LLC Full time
Job Description

We are seeking a highly skilled Landscaping Account Manager to join our team at HR Collaboration Group LLC.

This role is responsible for managing daily client needs, developing strong client relationships, and creating ongoing landscaping plans that align with their vision and budget.

The ideal candidate will have 2+ years of Account Management experience in landscaping or a related field, with a strong focus on customer satisfaction and business growth.

The successful candidate will be responsible for:

  • Managing client relationships and ensuring high-quality service
  • Developing and maintaining strong client relationships through regular communication and onsite visits
  • Collaborating with clients to create ongoing landscaping plans that align with their vision and budget
  • Creating project scope and budget to meet client expectations and internal budget needs
  • Coordinating project tasks and schedules with Operations to ensure accurate, complete, and timely delivery
  • Supervising Operations Manager and Chemical Manager on identifying client needs, along with service and leadership support
  • Conducting regular site inspections to monitor project progress and quality of work
  • Handling issues or concerns with clients in a professional and timely manner
  • Providing regular updates to clients on project status, milestones, and future work
  • Reviewing and implementing standards on regulations and environmental requirements to ensure full compliance

The successful candidate will have:

  • Education: HS Diploma or equivalent combination of education and experience required
  • Experience: 2+ years of Account Management experience in landscaping or a related field
  • Certifications: N/a
  • Functional Skills: Strong planning, analyzing, prioritizing, and execution skills; ability to react quickly to customer needs; solid math and problem-solving skills; ability to manage multiple customers and projects at one time
  • Technology Skills: Advanced technology skills; proficient with Microsoft Office products; advanced skills with CRM systems and databases
  • Communication Skills: Strong verbal and written communication skills; able to present to others and interact effectively with all levels of the organization
  • Leadership/Behaviors: Strong customer focus and leadership skills; self-starter; able to work towards goals; high sense of urgency to provide best-in-class service levels; strong ability to collaborate and influence others; ability to lead and mentor others
  • Culture Match: Excellent Service Levels; self-directed, collaborative, and goal-focused team who delivers best-in-class service to customers without fail

What We Offer:

  • Competitive pay programs
  • Health & Wellness Benefits
  • Retirement Program with 401K
  • Paid Vacations and Holidays
  • And much more to motivated, results-oriented individuals who want to make a real difference in their community and role

Pay/Salary: Approximately $60,000 - $75,000 based on proven expertise

Reports To: General Manager

Core Hours: 9:00 am - 5:00 pm

Typical Work Week: M-F; 50 hours a week on average

Direct Reports: Operations Manager and Chemical Operations Manager

Travel: 60% Travel (Travels to Client locations as needed. Day travel, home at night)

Work Environment: Primarily in the field visiting clients, other time spent in an office environment with moderate noise; may be required to wear suitable Personal Protective Equipment while traveling/visiting clients

COVID Protocol: No Special Protocol; Individuals can wear masks if desired



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