Service Director

4 days ago


Sioux Falls, South Dakota, United States TranSource Truck & Equipment, Inc. Full time
About the Position

We are seeking a highly skilled Service Manager to oversee the daily operations of our service department in Sioux Falls, South Dakota.

Key Responsibilities
  • Lead and supervise technicians in shop and field operations
  • Ensure customer satisfaction by providing timely and professional service
  • Oversee the scheduling of repairs, arrivals, and departures of customer machines and rentals
  • Provide leadership and guidance to technicians in diagnosing and repairing heavy construction equipment
  • Maintain clear customer records and complete service reports
  • Schedule routine visits to key accounts and work with the General Service Manager to ensure safe operations and maximize shop profitability
Requirements
  • 2-year technical degree or several years of comparable experience
  • Knowledge of diesel engines, hydraulics, transmissions, undercarriage, track systems, and components
  • Positive attitude and desire to provide exceptional customer service
  • Proficient written, verbal, and computer skills
  • Ability to maintain a safe and clean work environment
  • Must be able to pass a drug and background screening and have an insurable driving record
What We Offer
  • Competitive compensation package including salary and bonus
  • Health, dental, vision, and life insurance
  • 401(k) with company match
  • Paid vacation, sick leave, and holidays
  • Ongoing technical training and advancement opportunities


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