Hotel Front Office Agent

6 days ago

Savannah, Georgia, United States Hotel Bardo Savannah Full time
Hotel Bardo Overview

LEFT LANE is a vertically integrated real estate design, development and management firm specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions through warm, anticipatory service. How we want our guests to feel when staying with us is the same as...how we want our team to feel every day.

LEFT LANE's flagship property is Hotel Bardo Savannah, named one of the best hotels in the world in 2024 by Travel + Leisure and Conde Nast Traveler. Hotel Bardo team member benefits include PTO and paid holidays, 401k matching, health and telehealth benefits, discounts on resort offerings like rooms, dining, shop and spa, complimentary onsite fitness classes, complimentary meals in our team member café and more.

Overview

Our team at Hotel Bardo Savannah is looking for a passionate and dynamic Hotel Front Office Agent to create a welcoming, luxurious experience for our guests. This individual will set the tone for the guest experience, anticipating and fulfilling requests to ensure that each has an unforgettable experience. The ideal candidate is enthusiastic about making great impressions and delivering exceptional service at all times.

Responsibilities
  • Provide welcoming and exceptional service upon guest arrival and for the duration of their stay to create a fun, meaningful experience for guests
  • Check-in and check-out guests according to resort procedure
  • Address guest requests, challenges or complaints in a friendly, attentive and timely manner
  • Effectively communicate Front Office and guest needs to management or other departments
  • Manage reservations and VIP guest amenities/requests
  • Maintain a working knowledge of resort operations, the Bardo brand and available guest services and resort programming
  • Maintain and uphold brand, operational, culture and service standards in all guest areas and across the resort
Qualifications
  • Hard-working team player with a positive attitude and strong attention to detail
  • Passionate about hospitality and providing elevated service, and possess a desire to learn
  • Able to multitask and make decisions in a fast-paced environment
  • Excels at verbal and written communication
  • Excellent presentation and grooming standards
  • Previous experience with property management systems is a plus
  • Able to endure abundant physical movement in various work areas
  • Able to maintain a friendly and welcoming demeanor when addressing guests

  • Front Desk Agent

    2 weeks ago

    Savannah, Georgia, United States Hotel Municipal Grand Full time

    Front Desk Agent - Part Time - Municipal Grand hotel (opening May 2025) Management Company: Midnight Auteur Sector: Luxury Independent Hotel Property Description: 44-rooms, a restaurant, two bars a pool and delicious cocktails from the founders of Death & Co and The Ramble Hotel Reports to: Director of Rooms + Front Desk Supervisor About Midnight Auteur...

  • Front Office Agent

    3 weeks ago

    Savannah, Georgia, United States Bohemian Hotel Savannah Riverfront Full time

    Overview: AN INSPIRING CAREER AWAITS YOU The Kessler Collection is made up of 11 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our...

  • Customer Service Representative

    2 weeks ago

    Savannah, Georgia, United States Bohemian Hotel Savannah Riverfront Full time

    OverviewThe Bohemian Hotel Savannah Riverfront is a unique and inspiring place to work, offering a wide range of opportunities for growth and development. As a Front Office Agent, you will be the first point of contact for our guests, providing a warm welcome and exceptional service throughout their stay.

  • Front Office Assistant Manager

    1 day ago

    Savannah, Georgia, United States beBee Careers Full time

    Job DescriptionThe Assistant Front Office Manager is a key member of the hotel management team responsible for assisting in the overall management of front office operations. This role involves coaching and guiding front office staff, responding to guest needs, and upholding high standards of service quality.

  • Front Office Operations Manager

    3 days ago

    Savannah, Georgia, United States beBee Careers Full time

    Job SummaryThe Front Office Manager is a key member of the hotel management team responsible for overseeing front office operations. This role involves maintaining appropriate staffing levels, coaching and developing staff, responding to guest needs, and upholding Guest Service Principles in all matters.

  • Front Office Manager

    2 weeks ago

    Savannah, Georgia, United States North Point Hospitality Full time

    SUMMARY: The Front Office Manager is a member of the hotel Management Team. This role is responsible for assisting in the overall management of Front Office Operations, including maintaining appropriate staffing levels at all times, coaching, counseling and developing the Front Office staff, responding to guest needs and upholding the Guest Service...

  • Front Office Manager

    7 days ago

    Savannah, Georgia, United States North Point Hospitality Full time

    SUMMARY: The Front Office Manager is a member of the hotel Management Team. This role is responsible for assisting in the overall management of Front Office Operations, including maintaining appropriate staffing levels at all times, coaching, counseling and developing the Front Office staff, responding to guest needs and upholding the Guest Service...

  • Front Desk Associate

    7 days ago

    Savannah, Georgia, United States beBee Careers Full time

    Job SummaryThe Front Desk Associate is responsible for providing exceptional customer service to hotel guests. This role involves greeting and checking in/out guests, handling reservations and payments, and responding to guest inquiries.About the RoleThis position requires a strong communication skillset, with the ability to interact with guests in a...

  • Front Desk Supervisor

    2 weeks ago

    Savannah, Georgia, United States Hotel Indigo Savannah Historic District Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...

  • Front Desk Agent

    2 weeks ago

    Savannah, Georgia, United States Island Hospitality Full time

    Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position...