Event Operations Associate

2 weeks ago


Branson, Missouri, United States The Sports Facilities Companies Full time
Job Overview

EVENT OPERATIONS ASSOCIATE - Sports Facilities Management, LLC

LOCATION: Branson West, MO

DEPARTMENT: OPERATIONS

REPORTS TO: DIRECTOR OF OPERATIONS

STATUS: PART-TIME / SEASONAL

ABOUT THE ORGANIZATION

Sports Facilities Management, LLC, oversees Ballparks of America and Sho-Me Baseball, which provide exceptional tournament experiences for athletes, families, and coaches. Our focus is on creating enjoyable, fulfilling, and service-oriented environments that enhance community engagement and foster personal and professional development.

As a recognized leader in managing and developing sports, recreation, wellness, and event facilities, we pride ourselves on a collaborative and supportive culture that promotes career advancement. Our organization has been honored as a Top Workplace, reflecting our commitment to a mission-driven, entrepreneurial, and team-oriented atmosphere centered on collaboration, accountability, excellence, and service.

POSITION SUMMARY

The Event Operations Associate serves as the initial point of contact for all attendees. This role is crucial in delivering outstanding customer service, ensuring that guests have memorable experiences during their time with us.

KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

  • Implementing operational procedures related to events and programs
  • Acting as a liaison between the venue and attendees
  • Delivering exceptional customer service
  • Maintaining cleanliness and organization of designated public areas
  • Coordinating the setup and breakdown of equipment, including sound systems, scoreboards, game fields, and other necessary materials
  • Operating cash registers and adhering to cash handling protocols
  • Collaborating effectively with colleagues and visitors
  • Executing safety procedures and identifying risk management opportunities
  • Conducting safety inspections and enforcing compliance with safety guidelines
  • Following all organizational policies and local regulations
  • Completing additional tasks as assigned by supervisors

MINIMUM QUALIFICATIONS:

  • Availability for flexible work hours, including nights, weekends, and holidays
  • Strong verbal and written communication skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Team-oriented mindset with a commitment to personal initiative
  • Dedication to the safety and well-being of others

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

  • Ability to lift up to 40 pounds
  • Capacity to sit or stand for extended periods, both indoors and outdoors
  • Willingness to work in various weather conditions
  • Proficiency in operating a computer
  • Exposure to intermittent noise levels


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