Potbelly Sandwich Shop Team Member
1 month ago
Potbelly Sandwich Works is a company that values excellent customer experiences and quality products. We're looking for a team member who can provide fast, friendly, and accurate service to our customers.
Key Responsibilities- Prepare high-quality food products efficiently according to our recipe manual standards.
- Provide exceptional customer service, ensuring a positive experience for every customer.
- Maintain a clean and inviting environment, adhering to health and safety standards.
- Restock food lines, chips, and coolers as needed.
- Work multiple stations, including load, dress, shakes, cash, prep, and front, as directed by management.
- Prepare meats, cheeses, bread, vegetables, and condiments for different sandwiches and salads.
- Clean and maintain all areas of the shop, including dining rooms, service lines, kitchens, and restrooms.
- Operate cash registers, handle cash, and balance transactions according to procedures.
- Effectively handle customer complaints and issues.
- Take delivery, catering, and pickup orders accurately over the phone.
- Deliver catering orders as detailed in the Catering Driver and Delivery Agreement.
- Ability to stand/walk for a minimum of 5 hours or as needed.
- Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed.
- Must be able to work a flexible schedule, including a minimum of 2 shifts per week.
- Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
- Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data.
- Able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
- Must be able to tolerate higher levels of noise from music, customers, and employee traffic.
- Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
- Must represent Potbelly Advantage and Our Values.
- Must be at least 16 years of age.
- All hourly, non-managers are required to successfully complete a Food Handler course and exam.
- Must be friendly and customer service-oriented.
- Strong verbal communication skills.
- Must possess neat and clean hygiene.
- Ability to handle a knife confidently.
- Must be able to work in a fast-paced environment and have a sense of urgency.
- Ability to work as a team-player.
- Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.
Potbelly Sandwich Works is a company that values excellent customer experiences and quality products. We're looking for a team member who can provide fast, friendly, and accurate service to our customers. If you're a team player who is passionate about delivering exceptional customer experiences, we want to hear from you
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