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Bilingual Customer Service Representative

2 months ago

Las Vegas, Nevada, United States CHECK CITY Full time
Job Summary

We are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at Check City. As a key member of our team, you will be responsible for delivering exceptional customer service and promoting our financial services to customers in the Eastern and Flamingo locations.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to customers in a fast-paced and dynamic environment.
  • Financial Services Promotion: Promote and explain our financial services, including loans, cash checks, and other retail products, to customers.
  • Cash Handling: Maintain a balanced cash drawer and perform cash handling duties as needed.
  • Clerical Tasks: Perform various clerical tasks, such as data entry, filing, and phone work.
  • Problem Resolution: Resolve customer complaints and issues in a professional and courteous manner.
Requirements
  • Language Skills: Bilingual in English and Spanish.
  • Communication Skills: Excellent verbal and written communication skills.
  • Computer Skills: Proficient in computer software and able to type a minimum of 25 wpm.
  • Teamwork: Ability to work effectively in a team environment.
  • Flexibility: Willingness to work a variety of shifts, including evenings and weekends.
Benefits
  • Competitive Pay: $15.00 to $17.00 per hour.
  • Medical, Dental, and Vision Benefits: Comprehensive benefits package.
  • Paid Training: Opportunities for professional development and growth.
  • Discount Program: Discounts on Check City products and services.
  • Paid Holidays: Paid time off for holidays and vacation.