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Retail Sales Associate
2 months ago
We are seeking a highly motivated and detail-oriented Retail Sales Associate to join our team at Goodwill of Central and Southern Indiana. As a Retail Sales Associate, you will play a critical role in providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with day-to-day operations.
Key Responsibilities- Cash Handling and Customer Service
- Ring up customer orders and maintain a balanced cash drawer
- Provide excellent customer service and answer questions about Goodwill programs
- Direct higher-level questions to the appropriate associate or manager
- Sales Floor Maintenance
- Maintain a clean and organized sales floor, including purging, colorizing, and merchandising
- Check each rack/cart to ensure quality and value
- Run one textile rack/wares cart per 15 minutes and update daily production tracking sheet
- Donation and Inventory Management
- Accept donations from customers and maintain a clean and clear donation door
- Sort products and distribute them to appropriate areas
- Load and unload trucks as needed and use heavy equipment, including a pallet jack and double stacker
- eCommerce and Inventory Management
- Develop a keen eye to identify and secure items of value for ClickGoodwill
- Stay informed of market value of merchandise through eBay and other Internet shopping sites
- Properly, efficiently, and carefully palletize, wrap, and ship totes to ClickGoodwill
- Customer Focus
- Ability to see, comprehend, and relate with customers in an impartial, unbiased, yet effective and balanced manner
- Build and maintain customer satisfaction with the products and services offered by the organization
- Teamwork
- Work well with others and make valued contributions to the outputs of others
- Ethical
- Adhere to procedures and protocol, including maintaining confidentiality in passwords and logging on and off procedures
- Attention to Detail
- Attend to details and pursue quality in accomplishing tasks, including safety awareness
- Time Management
- Manage one's own time and the time of others effectively
- Technical Knowledge
- Familiarity with computers and relevant software, including basic computer and Internet navigation skills
- Mathematical Aptitude
- Develop and apply mathematical thinking to solve a range of problems in everyday situations
- Critical Thinking
- Use judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Continuing education and leadership development, as well as tuition reimbursement
- Comprehensive health plan
- Paid time off (PTO) and paid holidays
- Parenting and sabbatical leaves
- Life, dental, and vision insurance
- Nationally recognized preventive health and wellness program
- Section 125 pretax health spending account, dependent care spending account, and premiums
- Retirement options with generous company match
- Free mental health support and on-site nurse health coaching services
- Daily pay options available