Revenue Cycle Operations Director

3 weeks ago


Jackson, Michigan, United States Coronis Health Full time
About Coronis Health: At Coronis Health, we are committed to creating a diverse and inclusive environment where all employees are treated fairly and with respect. We are an equal-opportunity employer, providing equal opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic.

We are seeking an experienced System Optimization Specialist to join our team, who will play a pivotal role in driving operational excellence by overseeing the implementation, maintenance, and optimization of practice management and revenue cycle systems. The ideal candidate will possess strong analytical thinking, attention to detail, and exceptional technical aptitude, with the ability to quickly learn new systems. A comprehensive understanding of healthcare revenue cycle operational systems, process optimization, and project management is essential for success in this role.

Key Responsibilities:
  1. System Management and Maintenance:
    • Oversee the deployment, configuration, and maintenance of operational systems.
    • Serve as the primary point of contact for all system-related inquiries and process-related questions.
    • Collaborate with IT teams to address technical issues, perform upgrades, and implement system enhancements as needed.
  2. Process Improvement:
    • Analyze current operational workflows to identify opportunities for process optimization.
    • Design and implement solutions to improve efficiency and reduce operational costs.
    • Utilize data analytics to track performance, generate insights, and recommend actionable changes.
  3. Strategic Planning:
    • Develop long-term strategies for operational systems that align with the company's business goals.
    • Facilitate cross-functional collaboration to ensure smooth operations across departments.
    • Stay current on industry trends and integrate innovative technologies that could enhance operational effectiveness.
  4. Training Support:
    • Conduct hands-on training sessions for both employees and/or customers, ensuring effective system usage.
    • Offer one-on-one support and coaching for users requiring additional assistance.
    • Coordinate training sessions to accommodate diverse employee schedules.
    • Troubleshoot system issues and collaborate with vendors on remediation, including, but not limited to, system enhancements and bug fixes.
  5. Stakeholder Communication:
    • Act as the liaison between technical teams, management, and end-users ensuring clear and timely communication.
    • Provide regular updates to stakeholders on system performance, upcoming initiatives, and project progress.
    • Collect feedback to enhance system usability and meet business requirements.
    • Manage relationships and technical systems vendors.
Estimated Salary: $70,000 per year, based on location and experience.

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