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Customer Support Associate

2 months ago

Harrisonburg, Virginia, United States Farmer Focus Full time
Farmer Focus Client Relations Specialist

Farmer Focus is committed to fostering sustainable agriculture by empowering family-owned farms. We are seeking a Client Relations Specialist to enhance our team and help nurture strong connections with our customers.

Key Responsibilities
  • Deliver outstanding customer support through multiple communication platforms.
  • Collaborate with internal departments such as logistics, production, sales, finance, and marketing.
  • Manage order processing and ensure precise data management.
  • Create reports and valuable insights for management.
  • Assist the sales team with information gathering.
Qualifications
  • At least 3 years of experience in customer support.
  • Proficient in Microsoft Office Suite.
  • Strong organizational abilities and attention to detail.
  • Exceptional written communication skills.
  • Genuine interest in sustainable agriculture.
Work Environment
This position may allow for remote work, but occasional office visits will be necessary. Some tasks may occur in a production setting, requiring specific safety equipment.

Commitment to Diversity
We are dedicated to fostering an inclusive and equitable workplace, free from discrimination. We encourage individuals from diverse backgrounds to consider joining our team.

Become a part of Farmer Focus's mission and contribute to the advancement of sustainable farming practices.