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Scheduler II
2 months ago
About Kettering Health
Kettering Health is a leading healthcare provider in southwest Ohio, committed to delivering high-quality care to every stage of life. Our mission is to transform the healthcare experience through service-oriented care, training the next generation of healthcare professionals, and serving others through international outreach.
Campus Overview
Kettering Health Hamilton, formerly Fort Hamilton Hospital, has been serving the Hamilton community for over 90 years. As a full-service community hospital licensed for 203 beds, we offer a range of services, including maternity, emergency care, and outpatient services.
Our Commitment to Quality
In 2020, Kettering Health Hamilton received an 'A' rating from the Leapfrog Group, ranking among the safest hospitals in the United States. We have also received several awards from Healthgrades, including America's 250 Best Hospitals and America's 100 Best Pulmonary Care.
Job Summary
We are seeking a skilled Scheduler II - Patient Care Coordinator to join our team. The successful candidate will be responsible for coordinating patient care between the physician office, patient, and various hospital departments. Key responsibilities include:
- Providing excellent customer service with good verbal and written communication skills
- Coordinating patient care between the physician office, patient, and various hospital departments
- Reviewing charts for accuracy in scheduling advanced appointment types
- Maintaining a high level of accuracy and meeting department productivity requirements
Requirements
To be successful in this role, you will need:
- High School Completion equivalent or higher
- Basic Medical Terminology
- Ability to work in a fast-paced medical office environment
- Excellent communication skills
- Ability to multi-task across multiple hospital platforms and applications
Preferred Qualifications
We prefer candidates with:
- A.D. in Business or health-related field
- Infusion scheduling experience for Oncology or Oncology coding and billing
- Office assistant or clerical experience
- At least 1 year of Epic/EMR experience
