Emergency Response Coordinator

19 hours ago


Phoenix, Arizona, United States Ace Parking Full time

Company Overview:

Ace Parking is a leading parking management company with a commitment to excellence. With over 72 years of experience, we understand what it means to earn 'every thank you.'

Job Summary:

The Pedestrian Emergency Distress (PEDS) role at Ace Parking involves providing exceptional customer service, answering calls, and dispatching help to customers in need. If you're passionate about delivering outstanding service and working in a fast-paced environment, this may be the perfect opportunity for you.

Responsibilities:

  • Answer calls from onsite customers requiring immediate assistance
  • Dispatch CSR representatives to customers needing assistance
  • Respond to general questions about parking or making reservations
  • Guide customers through making reservations
  • Assist customers in finding parking lots
  • Answer calls from employees

What We Offer:

  • Competitive salary: $45,000 - $55,000 per year
  • Medical, dental, vision, and life insurance coverage
  • Flexible Spending Accounts
  • 401k plan
  • Vacation and sick leave
  • Holiday pay
  • Discount programs


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