Senior Manager of Service Delivery, Cloud Engineering
7 days ago
About the Role:
The Senior Manager of Service Delivery, Cloud Engineering will be responsible for managing a team of engineers that provide design, architecture, and migration planning for new customer projects. This role will also be responsible for maximizing the effectiveness of technology delivery with a strong team in a dynamic environment.
Key Responsibilities:
- Provide strategic and tactical leadership for the installation and managed services lifecycle.
- Collaborate with managers, partners, and customers to deliver cloud solutions.
- Implement best practices and standardized processes, remediate vulnerabilities throughout the delivery cycle.
- Manage department operations to budget and financial targets.
- Recruit, train, develop, coach, and appraise staff effectively.
- Stay up to date on information and technology affecting functional areas to increase innovation and ensure best practices.
- Plan and implement continuous improvement.
- Operate within product offering and architectural standards throughout the implementation delivery lifecycle.
- Partner to improve installation procedures by automating implementation steps.
- Stay current with the security landscape with willingness to learn innovative technologies.
- Lead and prioritize multiple concurrent projects and initiatives.
- Mentor a diverse team of direct reports in their career progression.
Requirements:
- Bachelor's degree in a related discipline and 8 years' experience in a related field.
- 3+ years' experience in management or leadership role.
- Excellent communication, presentation, writing, and editorial abilities.
- Excellent organizational and time management skills.
- Well-developed problem-solving skills and the ability to manage multiple engagements are also required.
Preferred Qualifications:
- A proven level of competence in VDI solutions (AVD & Citrix)
- A proven level of competence with Firewalls, Switches, Windows servers, & Active Directory
- Ability to demonstrate a high level of competency in managing technical projects
- Experience with project management.
- Proficiency in Microsoft Office suite of applications.
Compensation and Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.
Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
Cox Communications is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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