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Senior Registration Associate

2 months ago


Troy, New York, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled and experienced Senior Registration Associate to join our team at Trinity Health. As a key member of our medical office staff, you will be responsible for ensuring the efficient and service-oriented operation of our medical practice.

Key Responsibilities
  • Perform and coordinate front-end functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows.
  • Scheduling and registration
  • Check-in
  • Check-out
  • Charge entry/claims
  • End of day processes
  • General duties including but not limited to:
  • Document processing
  • Scanning
  • Inbox monitoring
Requirements
  • Strong leadership skills required
  • Associate's degree preferred, High School Diploma/Equivalent Required
  • Demonstrated proficiency with Microsoft Office product and other computer applications
  • Demonstrated experience with delivering successful customer service
  • Demonstrated experience with handling multiple priorities in a deadline driven environment.
  • Managing difficult customers respectfully and without confrontation
  • Previous medical office experience preferred
  • Ability to lift 25 lbs.
What We Offer
  • Competitive pay range: $18.50-$23.90
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • A commitment to diversity, equity, and inclusion