Help Desk Technician

2 weeks ago


Edmond, Oklahoma, United States General Dynamics Full time
Job Title: Help Desk Technician

Join General Dynamics Information Technology (GDIT) as a Help Desk Technician and play a critical role in delivering exceptional technical support to our clients. As a Help Desk Technician, you will be the first point of contact for customers, providing timely and effective solutions to their technical issues.

Key Responsibilities:
  • Provide technical support and troubleshooting for voice and AV systems, hardware, and software
  • Respond to customer inquiries and resolve issues via phone, email, or in-person
  • Assist with audiovisual system deployments, including hardware and software configuration
  • Conduct sound, visual, and performance quality checks on AV equipment
  • Perform maintenance actions, including inspections, service contracts, and upgrades
  • Troubleshoot hardware, software, infrastructure, and enterprise problems
  • Install video switching devices, media converters, wall monitors/televisions, and video control devices that support AV systems
  • Provide technical assistance and training to users
  • Participate in special projects as required
Requirements:
  • 1+ years of related customer support, call center, or help desk experience
  • High School Diploma or GED required; Associates Degree preferred
  • ITIL Foundation Certified (Preferred)
  • HDI CSR Certified (Preferred)
  • Must be able to obtain/retain an FAA PIV badge (Mandatory)
About GDIT:

GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government, defense, and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.



  • Edmond, Oklahoma, United States General Dynamics Full time

    Job SummaryAs a Help Desk Technician I with General Dynamics Information Technology (GDIT), you will play a critical role in providing technical support and troubleshooting to voice and AV systems, hardware, and software. This position requires a strong understanding of audiovisual equipment, customer service, and technical support principles.Key...


  • Edmond, Oklahoma, United States Healthcare Partners Investments Full time

    Join our team at Healthcare Partners Investments as a Front Desk Receptionist in our fast-paced Internal Medicine and Pediatrics office in Edmond. **Job Summary:** We are seeking a professional and friendly Front Desk Receptionist to provide exceptional customer service skills and a willingness to help others while ensuring excellent patient...

  • Front Desk Associate

    3 weeks ago


    Edmond, Oklahoma, United States Atrium Hospitality Full time

    Front Desk Associate Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at the Oklahoma City Wyndham Grand. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and enjoyable stay for our...

  • Pharmacy Technician

    1 month ago


    Edmond, Oklahoma, United States Walgreens Full time

    Job Description:As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and customer service. Our pharmacy technicians are the face of our company, interacting with customers and developing strong relationships with our patients.We are seeking a highly motivated and detail-oriented individual to join our team...

  • Pharmacy Technician

    3 weeks ago


    Edmond, Oklahoma, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team at Walgreens. As a Pharmacy Technician, you will play a critical role in providing exceptional patient care and ensuring the smooth operation of our pharmacy department.Key ResponsibilitiesAssist pharmacists in the preparation and dispensing of medications,...


  • Edmond, Oklahoma, United States OneStaff Medical Full time

    Job Opportunity:We are OneStaff Medical, a nationally-recognized and independently-owned staffing firm dedicated to providing exceptional staffing solutions to healthcare professionals. We are seeking a skilled Cath Lab Technician to join our team.The Position:Cath Lab Technicians play a vital role in assisting doctors during invasive cardiovascular...

  • Surgical Technician

    4 weeks ago


    Edmond, Oklahoma, United States Host Healthcare Full time

    Join Host Healthcare as a Surgical TechnicianHost Healthcare is a leading travel healthcare company with a current opening for a Surgical Technician position in Edmond, OK.Why Choose Host Healthcare?We offer a unique blend of benefits and perks that make us the agency of choice for new and experienced travelers. Our recruiters act as dedicated travel career...


  • Edmond, Oklahoma, United States INTEGRIS Health Full time

    Job Title: Mental Health TechnicianINTEGRIS Health is seeking a skilled Mental Health Technician to join our team. As a Mental Health Technician, you will play a vital role in providing exceptional care to patients with mental health conditions.Responsibilities:Act as a primary caregiver to assigned patients, assisting with daily living skills as...


  • Edmond, Oklahoma, United States TotalMed Allied Full time

    TotalMed Allied is seeking a skilled Surgical Technician for a travel assignment in Edmond, Oklahoma.Job Details:Specialty: Surgical TechnicianDiscipline: Allied Health ProfessionalDuration: 16 weeksHours: 40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe are looking for a highly skilled Surgical Tech to join our team in Edmond, Oklahoma. As a...


  • Edmond, Oklahoma, United States NANA Regional Corp Full time

    Job SummaryWe are seeking an Electronics Technician to join our team at NANA Regional Corp. As an Electronics Technician, you will provide technical support services for the Federal Aviation Administration Logistic Center (FAALC) at the Mike Monroney Aeronautical Center (MMAC) in Oklahoma City, OK.Key ResponsibilitiesProvide electronic technician services to...


  • Edmond, Oklahoma, United States TotalMed Allied Full time

    Job Title: Surgical Technician Travel PositionTotalMed Allied is seeking a skilled Surgical Technician to fill a travel position in Edmond, Oklahoma.Job Description & RequirementsSpecialty: Surgical TechnicianDiscipline: Allied Health ProfessionalDuration: 16 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe are looking for a highly...


  • Edmond, Oklahoma, United States TotalMed Allied Full time

    Job Title: Surgical TechnicianTotalMed Allied is seeking a skilled Surgical Technician to join our team for a travel assignment in Edmond, Oklahoma.Job Details:Specialty: Surgical TechnicianDiscipline: Allied Health ProfessionalStart Date: ASAPDuration: 16 weeksHours per Week: 40Shift: 8 hours, daysEmployment Type: TravelWe offer a competitive salary of...


  • Edmond, Oklahoma, United States Cooper Auto Group Full time

    Job Title: Automotive TechnicianWe are seeking a skilled Automotive Technician to join our team at Cooper Auto Group. As a leading BMW and Mini dealership, we pride ourselves on hiring and developing talented technicians who deliver exceptional service to our customers.Responsibilities:Perform diagnosis, repairs, and maintenance on customer and dealership...


  • Edmond, Oklahoma, United States Cooper Auto Group Full time

    Job Title: BMW Service TechnicianCooper Auto Group is seeking a highly skilled and experienced BMW Service Technician to join our team. As a BMW Service Technician, you will be responsible for performing diagnosis, repairs, and maintenance on customer and dealership vehicles.Responsibilities:Perform diagnosis, repairs, and maintenance on customer and...


  • Edmond, Oklahoma, United States Cooper Auto Group Full time

    Job SummaryCooper Auto Group is seeking a highly skilled and motivated BMW Service Technician to join our team. As a BMW Service Technician, you will be responsible for performing routine maintenance and repairs on BMW vehicles. This includes checking all fluids and maintenance-related parts, topping off or replacing fluids or filters/parts as required, and...


  • Edmond, Oklahoma, United States Concentric Healthcare Staffing Full time

    Concentric Healthcare Staffing is seeking a skilled Surgical Technician for a 16-week contract in the Edmond, OK area. Our commitment to excellence and consultative approach has helped us become a premier leader in the staffing industry.Key Requirements:1 year of full-time Surgical Technician experience within the last 2 years.Current state and/or national...


  • Edmond, Oklahoma, United States Cooper Auto Group Full time

    Join Our Team at Cooper Auto GroupWe are seeking a highly skilled Mobile Diesel Technician to join our team at Joe Cooper Ford Pro-Elite Commercial Fleet of Edmond. As a Mobile Diesel Technician, you will be responsible for driving company-provided service trucks to client locations for maintenance and service of commercial vehicles.As a key member of our...


  • Edmond, Oklahoma, United States Cooper Auto Group Full time

    Job Title: BMW Service TechnicianAt Cooper Auto Group, we are seeking a highly skilled and motivated BMW Service Technician to join our team. As a key member of our service department, you will be responsible for performing diagnosis, repairs, and maintenance on customer and dealership vehicles.Responsibilities:Performs diagnosis, repairs, and maintenance on...


  • Edmond, Oklahoma, United States Cooper Auto Group Full time

    Cooper Auto Group is a family-owned business that values empowerment and continuous improvement. We're a customer-focused company that strives for excellence through integrity, ethics, loyalty, and commitment. Our team is committed to caring for each other and delivering world-class customer service. As a BMW Service Technician, you'll be responsible for...


  • Edmond, Oklahoma, United States TotalMed Allied Full time

    TotalMed Allied is seeking a skilled Surgical Technician to join their team for a travel assignment in Oklahoma. Job Details: • 8-hour shifts, days• Travel assignment• Allied Health Professional• ASAP start dateBenefits: • Competitive pay package based on 8-hour shifts and 40 hours per week• Tax-free stipend amount to be determined•...