Customer Service Representative

1 month ago


Concord, North Carolina, United States Great Wolf Lodge Full time

Key Responsibilities:

  • Welcome guests to Great Wolf Lodge by greeting and responding to their requests.
  • Register guests by obtaining or confirming room requirements, verifying pre-registration, and assigning rooms.
  • Issue guest room keys and obtain necessary information and signatures.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Knowledge of hotel operations and policies.


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