Dunkin' Shift Manager

3 weeks ago


New Haven, Connecticut, United States Dunkin' Full time

Role Overview

The Shift Leader will be responsible for guiding Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Key Responsibilities

  • Provide excellent guest satisfaction, service speed, and product quality
  • Previous experience working in a cafe or quick service restaurant is preferred
  • Show passion about results by setting compelling targets and delivering on commitments
  • Anticipate and understand guests' needs and exceed their expectations
  • Works well in a team environment

Benefits

  • Competitive wages
  • A team-oriented environment
  • Potential for growth within the company for those who work hard

About Dunkin'

Dunkin' is a leading baked goods and coffee chain, serving more than 3 million customers per day. We are a locally owned and operated Dunkin' franchise with a fast-paced, high energy environment where you get to interact with loyal customers every day.


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