Store Manager in Training Position

3 weeks ago


Akron, Ohio, United States Insomnia Cookies Full time
Store Manager in Training Role Overview

Insomnia Cookies is seeking a highly motivated and experienced individual to fill the role of Store Manager in Training. As a key member of our team, you will be responsible for overseeing daily store operations, supervising staff, and ensuring exceptional customer service.

Key Responsibilities:
  • Manage store operations, including inventory control, scheduling, and customer service.
  • Supervise and train staff members to ensure they meet Insomnia Cookies' standards.
  • Conduct interviews and make hiring decisions for new staff members.
  • Support the Store Ops Manager with ordering and scheduling.
  • Ensure all team members are upselling and providing excellent customer service.
Requirements:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week.
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.
About Us:

Insomnia Cookies was founded in a college dorm room and has since become a rapidly growing, nationally recognized company. We are known for our innovative bakery + delivery concept and our commitment to providing exceptional customer service.



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