Tire Retail and Service Operations Manager

1 day ago


West Covina, California, United States American Tire Depot Full time
Role Summary: We are looking for a highly skilled Automotive Sales and Service Team Leader to join our team at American Tire Depot. As a key member of our team, you will be responsible for managing daily store operations, implementing company initiatives, and motivating team members to meet performance targets while providing exceptional customer service.

Responsibilities:
  • Manage daily store operations, implement company initiatives, and motivate team members to meet performance targets.
  • Recommend, sell, advise, and provide excellent customer service to guests.
  • Adhere to American Tire Depot sales strategy and core values to create long-lasting customers.

Requirements:
  • Excellent communication skills to communicate with guests and team members.
  • 1 year of experience in automotive tire retail and service repair sales, and 1 year of management experience.
  • 1 year of experience in the automotive industry or related field, with knowledge of tires and mechanical services.
  • Ability to work face-to-face with guests in a fast-paced environment, demonstrate confidence in communication, and provide excellent customer service.
  • Ability to work well under pressure, handle multiple tasks, and be detail-oriented.

Perks and Benefits:
  • Competitive Manager Incentive and Commission plans.
  • Professional development and career progression opportunities.
  • Training and mentorship to become experts, with a long-term career opportunity.
  • Work-life balance, excellent career progression opportunities, and ASE certification reimbursement.
  • Paid vacation and holidays, medical, dental, and life insurance, and 401k plan with company match.
  • Employee discounts and perks, and a competent team environment.


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