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Senior Cloud Solutions Engineer

2 months ago


Plano Texas, United States DISH Full time

Company Overview:
DISH, a subsidiary of EchoStar, has been innovating the landscape of connectivity for over four decades.

Our diverse operations encompass satellite television services, live streaming, on-demand content, smart home installations, mobile offerings, and the development of America's First Smart NetworkTM.

Our portfolio includes renowned brands such as EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech, and GenMobile.

Department Overview:
The Wireless Technology division is at the forefront of redefining connectivity. We are pioneering the establishment of the nation’s first virtualized, standalone 5G wireless network from the ground up.

This network serves as the backbone of a connected society, free from the constraints of previous technologies, and adaptable to meet the evolving social, economic, and transformative demands of our world.


Key Responsibilities:


As a Senior Cloud Solutions Engineer at Dish Wireless, you will be instrumental as a thought leader and subject matter expert for our enterprise-scale environments hosted on public cloud platforms.

You will collaborate with a dynamic engineering team to support various public cloud infrastructures. The role encompasses addressing both automation-level and resource-level incidents.

Your contributions will be vital in ensuring that software development workflows and systems management are seamlessly integrated to achieve objectives of reliability, flexibility, and scalability.


Primary Duties:
1. Collaborate with internal and external stakeholders to identify and implement effective cloud-based solutions.

2. Exhibit outstanding problem-solving capabilities.

3. Ensure cloud computing environments maintain high availability, scalability, and manageability.

4. Advocate for the management of cloud environments in alignment with best practices and security protocols.

5. Design and implement automated backup and recovery strategies for systems operating in cloud environments.

6. Participate in an on-call rotation to provide 24/7 platform support.

7. Guide vendors through feature tracking and prioritization processes.

8. Maintain a spirit of technical curiosity, researching and implementing innovative technical solutions.

9. Lead integration efforts with multiple cloud service providers.

10. Engage in design reviews of architectural patterns for service/application deployments on public cloud platforms.

11. Serve as a subject matter expert for public cloud platforms.

12. Ensure proper high availability and disaster recovery strategies are documented and implemented.

13. Establish entry and exit criteria for new software loads/releases transitioning through various environments.

14. Support testing and evaluation processes.

Qualifications:

Education and Experience:
A Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related technical field; six years of relevant experience; or an equivalent combination of education and experience.

10+ years of experience in cloud system integration, support, and automation.

10+ years of proficiency in scripting languages such as Python and Bash.

10+ years of experience with cloud services including, but not limited to, EC2, ALB/NLB, S3, IAM, Auto-Scaling, CloudWatch, RDS, CloudFront, API Gateway, Lambda, DynamoDB, RDS, Aurora, Elastic Search, SSM, KMS, Kinesis, SNS, and SQL.

10+ years of experience in infrastructure or application automation.

10+ years of experience in middleware and telecommunications.

10+ years of experience with Linux distributions.

10+ years of experience with Ethernet, TCP/IP, routing protocols, and general network communications.

10+ years of experience supporting cloud-hosted systems in a 24/7 environment, including troubleshooting incidents, identifying root causes, resolving issues, and implementing preventative measures.

10+ years of experience with observability tools such as Datadog, ELK, Grafana, and Prometheus.

Skills and Competencies:
Exceptional verbal and written communication skills.

In-depth understanding of Infrastructure as Code solutions and tools, including Ansible, Terraform, and CloudFormation.

Strong grasp of DevOps and agile methodologies.

Ability to perform well under pressure and manage tight deadlines.

Proven history of operational process improvement and change management.

Comprehensive understanding of distributed systems and microservices.

AWS certifications (Professional level and above) are advantageous.

Kubernetes certifications are also beneficial.

Benefits:
We provide a range of health benefits, including flexible spending accounts, health savings accounts, a 401(k) plan with company matching, employee stock purchase plans, career advancement opportunities, and a flexible time-off policy. All benefits can be reviewed in detail.

The base salary range provided is a guideline.

Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is influenced by the role's location and may change based on work location.

Candidates will need to successfully complete a pre-employment screening process.