Housekeeping Associate

To maintain a clean and appealing guest room according to policy standards, ensuring a positive experience for our guests at Best Western Plus Zion Crossroads.

• Change bed linen daily to maintain a clean and hygienic environment.
• Vacuum carpeting to ensure a clean and dust-free floor.
• Dust all furniture, including picture frames, bed frames, lamps, TVs, and dressers, to maintain a clean and polished appearance.
• Remove fingerprints and smudges from mirrors, shiny surfaces, windows, and other areas to maintain a clean and streak-free finish.
• Thoroughly clean the bathroom area, including the shower stall, sink, floor, toilet, and other areas, to maintain a clean and hygienic environment.
• Ensure that the standard room set-up is complied with, including the arrangement of furniture and amenities.
• Report immediately any damage found in a room to ensure prompt attention and repair.
• Report immediately any missing items in a room to ensure prompt replacement or compensation.
• Report immediately any personal guest items found in a vacant room to ensure prompt return to the guest.
• Notify the Executive Housekeeper of all rollaways or cribs in rooms for pick-up and storage.
• Take responsibility for the pass key and ensure it is turned in daily.
• Turn in immediately all "lost and found" items to the Executive Housekeeper.
• Report immediately to the Executive Housekeeper any unusual situations, such as no luggage, no service needed, sleep outs, extra guests, or anything else that may require attention.
• Shut off all lights, TVs, and air conditioners when leaving a room to conserve energy and reduce waste.
• Assist the housekeeper in any additional cleaning chores they may assign to ensure a clean and polished environment.

The physical demands of this job include standing, walking, using hands to finger, handle, or feel, reaching with hands and arms, stooping, kneeling, crouching, or crawling, and talking or hearing. The employee must regularly lift and/or move up to 10 pounds and occasionally lift Room Attendant and/or move up to 25 pounds.

The work environment is indoors, protected from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75 percent or more of the time inside.

The work environment characteristics include the ability to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.