Product Specialist Operations Manager

8 hours ago


Canton, Georgia, United States Chart Industries Full time
Product Specialist Operations Manager

This role serves as the technical manager for respective product lines, ensuring product lines meet financial, quality, training, and sales goals set by the Product Manager.

The selected individual will be responsible for ensuring product lines meet the financial, quality, training, and sales goals set by the Product Manager.

The Product Specialist Operations Manager serves as the point of contact for customers as well as the sales, engineering, marketing, and commercial teams.

This position will reside in Ball Ground, GA.


Key Responsibilities

  • Support sales and marketing efforts to maximize sales/market share of products
  • Define Customer and Tech Service training requirements
  • Lead value engineering efforts through product engineering and CI teams
  • Aid in customer training
  • Sponsor NPD efforts with engineering team
  • Manage warranty claims
  • Lead product related CAPA efforts as appropriate
  • Assist Product Manager with managing inventory, price exception decisions, orders and sales forecasting
  • Assist Product Manager with development of the strategic plan
  • Utilize the S&OP process to ensure product business needs will be met

Requirements

  • Bachelor's degree from a four-year college or university with a preferred major in marketing, business management or engineering
  • 3 years of experience in sales, manufacturing, or engineering
  • Proven ability to engage with customers in a professional and trustworthy manner
  • Proven ability to educate and explain product functionality, both the "how" and the "why"
  • Experience working in a self-directed role and comfortable making decision independently

Chart Industries is an equal opportunity employer...

Chart Industries welcomes qualified individuals with disabilities and provides reasonable accommodations for the hiring process.



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