Customer Service Host

2 days ago


Norman, Oklahoma, United States Hal Smith Restaurants Full time

About the Job

We are seeking a highly skilled and enthusiastic Customer Service Host to join our team at Hal Smith Restaurants. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and creating memorable experiences for our guests.

Responsibilities

  • Welcome and seat guests in a timely and friendly manner, ensuring they have a positive first impression of our restaurant.
  • Direct guests to tables and bar areas, maintaining a smooth flow of customers throughout the dining area.
  • Monitor and maintain accurate timing standards for food and services, guaranteeing a seamless dining experience.
  • Answer phone calls within 3 rings, utilizing proper phone answering procedures to ensure prompt communication with guests.
  • Greet guests as they enter the restaurant, demonstrating a warm and welcoming attitude.
  • Maintain cleanliness and organization of the restaurant, including menus and promotional materials.
  • Assist servers as needed, providing support to ensure excellent guest satisfaction.
  • Participate in daily cleaning tasks, adhering to the company's cleaning calendar.
  • Be able to operate POS terminals efficiently, handling cash transactions with precision.

Qualifications

  • Demonstrate clear written, verbal, and phone communication skills (in English).
  • Possess the physical ability to carry out the functions of the job description.
  • Proven ability to responsibly handle cash transactions.
  • Show willingness to work in a team environment, promoting collaboration and teamwork.

Benefits and Salary

As a valued member of our team, you will receive a competitive salary of $15-$18 per hour, depending on your experience and qualifications. Additionally, you will enjoy benefits such as opportunities for professional growth and development, a supportive work environment, and a comprehensive compensation package.

About Us

Hal Smith Restaurants is a dynamic and innovative company that values its employees and strives to create an exceptional dining experience for our guests. If you are passionate about delivering outstanding customer service and are looking for a rewarding career opportunity, we encourage you to apply for this exciting role.



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