Computer Systems Lead

3 weeks ago


Cleveland, Ohio, United States PCs for People Full time

About PCs for People

We are a growing non-profit organization dedicated to providing computer technology to individuals in need. Our mission is to bridge the digital divide and empower communities through access to computers.

Job Title: Computer Systems Lead

We are seeking an experienced Computer Systems Lead to oversee our technician operations process. This full-time position is responsible for managing our team of technicians, ensuring efficient workflow, and implementing effective solutions to complex technical issues.

Key Responsibilities:

  • Manage day-to-day operations of the technician team
  • Implement processes to improve efficiency and productivity
  • Develop and maintain strong relationships with vendors and suppliers
  • Ensure compliance with industry standards and regulations
  • Coordinate training and professional development opportunities for the team
  • Analyze and resolve technical issues in a timely manner

Requirements:

  • High school diploma or equivalent required
  • 2+ years of experience leading a team
  • 3+ years of experience as a computer technician or similar role
  • Experience in developing profitable strategies and implementing vision
  • An entrepreneurial mindset with outstanding organizational and leadership skills
  • Windows deployment and imaging experience a plus
  • Strong analytical thinker
  • Ability to estimate and meet deadlines
  • Excellent computer/internet experience in working in Windows PC environment a must
  • Passion for computers and technology
  • Great verbal and written communication skills
  • Attention to detail
  • Must be flexible, resilient and open to change
  • Must be a self-starter with strong motivation and desire for continuous learning and improvement

Compensation:

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience.



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