Customer Service Representative

6 days ago


Asheville, North Carolina, United States David's Bridal Full time
Customer Service Role at David's Bridal

We are seeking a talented and enthusiastic Customer Service Representative to join our team at David's Bridal. As a key member of our sales floor team, you will provide exceptional customer service to ensure that every bride feels celebrated and supported throughout her wedding planning journey.

About the Job
In this role, you will be responsible for interacting with all customers in a friendly, positive, and authentic manner, providing product information, and resolving any issues or concerns they may have. You will also be expected to maintain a high standard of dress, adhere to store standards, and support all cash wrap behaviors and processes transactions accurately.

What We Offer
* Competitive hourly pay rates ($11.20-$13.44)* Flexible schedules* 40% merchandise discount* $400 bonus for every referral hired with NO LIMIT* Opportunities for career growth and development* A fun and supportive work environment

Requirements
* High school diploma or equivalent degree or 1-2 years prior retail experience in an apparel, service, or specialty store environment* Excellent communication and problem-solving skills* Ability to work effectively in a fast-paced environment* Physical demands include standing, walking, and sitting for extended periods, as well as lifting up to 25 pounds.

Salary Range: $11.20 - $13.44 per hour (based on factors including position offered, location, training, and/or experience). At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role.

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