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Customer Service Representative
2 months ago
About the Role:
This is a fulfilling position where you can make an impact on the patient and contribute to the mission of Beacon Hill Staffing Group.
Key Responsibilities:
- Deliver exceptional customer service and meet or exceed patient expectations and needs for on-time delivery.
- Schedule and follow-up tasks as needed.
- Timely entry of forms and documents.
- Respond to inquiries and provide support to patients and healthcare staff.
- Set up calendar events and appointments.
- Interact with healthcare staff and patients in a professional and courteous manner.
- Consistently create and contribute to an exceptional patient experience.
- Perform other administrative tasks as assigned.
Requirements:
- 2+ years of administrative experience in a healthcare setting.
- Empathy and compassion.
- Proficient in Microsoft Word and Excel.
- Comfortable in a healthcare setting with patient interaction.
About Beacon Hill Staffing Group:
Beacon Hill Staffing Group is a leading provider of staffing solutions to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines, and industries.
We deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success, and a passion for innovation, creativity, and continuous improvement.
