Sales Associate
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to a positive and productive store environment.
Key Responsibilities- Customer Engagement
- Provide personalized service to customers, responding to their needs and concerns in a timely and professional manner.
- Use advanced product knowledge to make recommendations and suggest solutions to customers.
- Engage with customers through various store activities, such as education classes and events.
- Sales and Merchandising
- Drive sales growth through effective merchandising, product knowledge, and suggestive selling techniques.
- Maintain a high level of product knowledge and stay up-to-date on new products and promotions.
- Contribute to the overall sales and environment of the store through positive interactions with customers and other team members.
- Store Operations
- Process customer transactions accurately and efficiently, maintaining a high level of professionalism and precision.
- Stock shelves accurately according to planogram, maintaining a high level of productivity and attention to detail.
- Contribute to the overall cleanliness and organization of the store, including cleaning and recovering shelves, putting away returns, and cleaning up spills and messes.
- Team Collaboration
- Assist other team members with tasks and projects, ensuring that the team exceeds expectations set by store management.
- Work collaboratively with store management and other team members on projects and initiatives.
- Assist with training new team members on various aspects of the job, including running the register, cutting fabric, stocking shelves, and customer service.
- Education
- No minimum education requirement, but a high school diploma or equivalent is preferred.
- Experience
- No experience required, but 1-3 years of experience in a customer-centric environment is preferred.
- Availability
- Part-time status requires availability that meets the needs of the store, including days, evenings, weekends, and holidays.
- Medical, dental, and vision benefit plans
- Company-paid basic, optional, and dependent life insurance
- Long-term disability and company-paid short-term disability
- Paid time off and sick time
- Tuition reimbursement
- Team member discount
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