Network Support Specialist

4 weeks ago


Union Grove, Alabama, United States Community State Bank Full time
Job Summary

Community State Bank is seeking a skilled Network Support Analyst to join our team. As a Network Support Analyst, you will be responsible for performing all Information Technology Administration and support duties for the entire organization. This includes installing and supporting multiple servers and computers across multiple locations, assuring adherence to all safety and security policies and procedures, and organizing the workflow of information systems and requests.

Key Responsibilities

Perform all Information Technology Administration and support duties for the entire organization
Install and support multiple servers and computers across multiple locations
Assure adherence to all safety and security policies and procedures
Organize the workflow of information systems and requests
Assure communication with associates and customers
Assure resources necessary for department operations
Assure equipment maintenance and resolution of problems
Maintain appropriate security over information and data security
Implement software loads, updates, enhancements and patches
Troubleshoot hardware and software issues
Identify and implement process improvements
Review procedures, processes and outcomes to evaluate efficiency and ability to meet bank/client needs
Identify and implement new processes
Review, recommend changes and develop (when needed) policies that pertain to the Information Technology area
Develop new and improve current procedures
Identify and help support new products and needed changes to products

Requirements

Bachelor's Degree in Information Technologies, or equivalent work experience
5 years relevant experience
Strong math skills, strong communication skills, proficient in excel, work and financial systems such as Web Equity Manager, Detail oriented, dependable and able to multi-task, able to communicate well at all levels and effectively engage senior lenders
Human Relations: Requires the ability to communicate effectively both orally and in writing with various levels of staff and outside contacts.
Responsibility and Decision-Making: Regular judgments are made with the guidance of general policies and procedures.
Supervision of Others: Has direct supervisory responsibilities. Provides significant input into hiring and termination of direct reports.
Physical Demands: Must be able to visit multiple offices. Must be able to lift 25 lbs.
Work Environment: The overall working conditions are relatively safe and comfortable, typical of an office environment.

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