Assistant Manager

3 weeks ago


Arlington, Virginia, United States Express Full time
About Express

Express is a leading fashion brand that empowers individuals to express themselves through style and confidence. Our mission is to provide high-quality, on-trend clothing and accessories that make our customers feel great. We're committed to delivering exceptional customer experiences and fostering a positive work environment that encourages growth and development.

Job Summary

We're seeking an Assistant Manager to join our team at Express. As a key member of our store leadership team, you'll play a critical role in driving sales, improving customer satisfaction, and promoting a positive store culture. If you're passionate about fashion, customer service, and leadership, we encourage you to apply.

Key Responsibilities
  • Assist the Store Manager in supervising store operations, including sales, customer service, and visual merchandising.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Lead by example, demonstrating a strong commitment to customer service, teamwork, and store excellence.
  • Collaborate with the Store Manager to identify areas for improvement and develop action plans to address them.
  • Provide coaching and feedback to sales associates to help them achieve their goals and develop their skills.
  • Assist with hiring, training, and development of sales associates to ensure a high-performing team.
  • Manage store inventory, including receiving, stocking, and maintaining visual displays.
  • Ensure compliance with company policies, procedures, and standards.
Requirements
  • 1-3 years of retail experience, preferably in a leadership role.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
  • Proven ability to drive sales growth, improve customer satisfaction, and promote a positive store culture.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • High school diploma or equivalent required; bachelor's degree preferred.
Benefits

Express offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off. We also offer a merchandise discount, parental leave, and opportunities for professional development and growth.


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