Desktop Support Specialist

2 weeks ago


Clarion IA, United States ICONMA Full time
Job Summary:

We are seeking a skilled Desktop Support Specialist to join our team at ICONMA. As a Desktop Support Specialist, you will be responsible for providing day-to-day operational support for our computing environment, following established procedures to ensure the smooth running of our systems.

Key Responsibilities:

• Manage onsite desktop hardware and troubleshoot software issues
• Perform printer hardware management and provide smart hands support for our server/network teams
• Support conference rooms, asset lifecycle management, and computer deployments for our customers
• Monitor and perform standard processes or operations that are highly stable and/or relatively consistent in how to fix

Requirements:

• 1 year or more IT experience preferred, but recent college graduates will be considered
• Knowledge of computing and networking concepts and fundamentals, including Windows operating systems
• Customer Service skills and ability to use standard desktop load applications such as Microsoft Office
• Knowledge of computer security policies and a general overall knowledge of computer security concepts

About ICONMA:

ICONMA is an equal opportunity employer that prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

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