Customer Service Representative

2 weeks ago


Charlotte, North Carolina, United States Strategic Staffing Solutions Full time
Job Title: Customer Service Specialist
Location: Charlotte, NC
Duration: 12 Month Contract
Pay Rate: $25/Hr

Job Summary:
We are seeking a highly skilled Customer Service Specialist to join our team at Strategic Staffing Solutions. As a key member of our support team, you will be responsible for providing exceptional customer service via phone and email, resolving technical issues, and ensuring a positive experience for our clients.

Key Responsibilities:
• Provide technical support and assistance to customers via phone and email
• Troubleshoot and resolve technical issues in a timely and professional manner
• Develop and maintain a strong understanding of our products and services
• Collaborate with internal teams to resolve complex issues
• Meet or exceed customer satisfaction targets

Requirements:
• 1-2 years of experience in a technical support or customer service role
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Proficiency in Microsoft Office and other technical tools
• Adaptability and flexibility to meet changing business needs

What We Offer:
• Competitive pay rate of $25/Hr
• Opportunity to work with a dynamic and growing company
• Collaborative and supportive team environment
• Professional development and growth opportunities

Apply Now:
If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.

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