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Customer Service Representative

2 months ago

Swansea, Massachusetts, United States Cardis Furniture & Mattresses Full time
Job Description

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Cardis Furniture & Mattresses. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities

  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
  • Sales: Meet or exceed sales targets by building relationships with customers, identifying their needs, and presenting our products in a compelling way.
  • Product Knowledge: Stay up-to-date on our products, features, and benefits to provide accurate information to customers.
  • Team Collaboration: Work closely with colleagues to achieve sales goals, share knowledge, and support each other in providing excellent customer service.

Requirements

  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of customer-facing experience in a sales or service role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and move around the sales floor.

Working Environment

Our sales floor is a dynamic and fast-paced environment where you will have the opportunity to work with a diverse range of customers and products. You will be expected to work a variety of shifts, including evenings and weekends, to meet the needs of our customers.

What We Offer

  • Competitive Salary: We offer a competitive salary and commission structure to reward your hard work and dedication.
  • Opportunities for Advancement: We are committed to helping you grow and develop your career, with opportunities for advancement and professional development.
  • Team Environment: We have a supportive and collaborative team environment where you will feel valued and respected.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.